Shipping Policy

Processing Time

All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Free Shipping

We offer free standard shipping on all domestic orders. This offer is valid for standard shipping to addresses within the United States and United Kingdom only.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Penny Golf is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Penny Golf is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns and Exchanges

If you need to return or exchange an item, please refer to our [Return Policy] for detailed information.

Questions About Your Shipment?

If you have any questions about your shipment or need to make changes to your order, please contact us:

• Email: hello@pennygolf.co

Address Accuracy

Please ensure that your shipping address is correct and complete. We cannot be responsible for packages sent to incorrect or incomplete addresses.

Undeliverable Packages

Packages that are returned to us due to incorrect addresses, failed delivery attempts, or other issues will be subject to additional shipping fees for reshipment.

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This shipping policy was last updated on [Jun 2025]. We reserve the right to update this shipping policy at any time.